Care Coordinator, Chula Vista, California

Department: Behavioral Health & Wellness

Program: Healthy Development Services

Status: Non-exempt, full time

Location: Beacon

Hourly rate: $22.00

Schedule: Monday – Friday: 8 a.m. – 4 p.m. Must be able to work two evenings per week if needed to conduct case management sessions for parents who work late. Must also be available on weekends as needed to attend community events.

# of Openings: 1

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we've worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families.

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions. Hybrid and remote schedules are available based on the program and job roles.

Program:

Funded by First 5 San Diego, SBCS's Healthy Development Services (HDS) program helps south bay families confirm important milestones as their children grow, develop, and prepare to start school. HDS Services include: development and behavior check-ups; parent coaching, therapy sessions; and care coordination for families receiving HDS services.

RESPONSIBILITIES:

Under the supervision of the Healthy Development Services (HDS) Program Director, the Care Coordinator is responsible for providing services to SBCS' culturally diverse families and/or individuals and the community. Services will be in keeping with the agency goals, objectives, mission and style provided within a team framework. Coordinator is responsible for working with the team to develop team goals and objectives and in meeting those goals and objectives.

DUTIES:

• Conduct family screenings, intakes, and strengths-based assessments with clients.
• Process referrals for the program's eligibility criteria, accuracy, and immediate needs of families.
• Maintain assigned caseload & contact with clients on a regular basis.
• Develop service plans with clients in accordance with assessment findings, HDS referral, and HDS Providers' feedback.
• Provide case management and crisis intervention services to clients.
• Provide resources and referrals to, or on behalf of clients, and ensure clients are appropriately linked to services within and outside of HDS.
• Assist families in understanding, navigating, and accessing health and developmental systems and services.
• Communicate with families after services have been terminated to ensure successful linkages and confirm usefulness of services.
• Utilize HDS Service Facilitation Funds for clients as needed and assist clients in overcoming barriers to accessing services.
• Communicate with HDS referring parties, HDS Providers, and other involved professionals on a regular basis.
• Timely maintenance and completion of all required agency and First 5 Commission case file documentation in accordance with First 5 Commission and Agency standards.
• Utilize the First 5 Commission's approved data base.
• Participate in HDS team meetings, trainings, individual supervision, and clinical group supervision.
• Participate in HDS Multi-Disciplinary Team meetings when requested.
• Attend South Region collaborative meetings and resource fairs within the community to build and maintain networks and resource development.
• Prepare monthly statistics for required First 5 Commission reports.
• Adhere to agency and First 5 Commission client confidentiality, HIPAA, and mandated reporting policies.
• Attend and participate in all agency required trainings, staff meetings, and activities.
• Attend community events that may occur on the weekend to promote the Agency and/or HDS program.
• As other duties assigned.

• Must have a bachelor's degree in child development, health, social services, or a closely related field. Master's degree, preferred.
• Minimum of 2 years of work experience in the field of child development, health, social services, or a closely related field. Experience should have preferably been in community-based organization and in the service area of case management.
• Bilingual (English/Spanish) required.
• Must be able to adapt to change. Flexibility to programmatic needs is a must.
• Must be able to effectively communicate and interact with the team.
• Must be able to multi-task.
• Strong documentation skills are required with attention to the smallest details in case documentation.
• Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
• Must be knowledgeable in the navigation of Zoom platforms, Excel forms, PowerPoint, and creation of Word documents.
• Applicant should be confident to discuss case discussions in a group format, in person or via Zoom.
• Ability to work with a diverse population, provide trauma informed services, possess cultural sensitivity, and maintain appropriate boundaries with clients.

Conditions of Employment

• Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver's license and valid auto insurance policy. (Approximately 30% of the time.)

Physical demands:

• Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
• Stand: Remaining on one's feet in an upright position.
• Walking: Moving about on foot.
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Pushing: Exerting force upon an object so that the object moves away from the force.
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
• Climbing: Ascending or descending stairs, using feet and legs or hands and arms. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching.
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
• Finger Movement: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
• Talking: Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At-Will Employment Status

Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance

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