Program Eligibility Coordinator - Human Services Program Representative 2, St. Paul, Minnesota

Created 01/14/2022
Reference 11417510
Job type Full Time
Country United States
State Minnesota
City St. Paul
Zip 55102
Salary Competitive
Job Class: Human Services Program Representative 2

Working Title: Program Eligibility Coordinator
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 01/14/2022
  • Closing Date: 01/27/2022
  • Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
  • Division/Unit: DHS-Central Office / CC MFD Administration
  • Work Shift: Day Shift
  • Work Hours: 8:00am to 4:30pm
  • Days of Work: Monday - Friday
  • Travel Required: Yes, (Up to 20%,Depending on program needs)
  • Salary Range: $28.25 - $41.63/hourly; $58,986 - $86,923/annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
  • FLSA Status: Nonexempt
  • Connect 700 Program Eligible: Yes

Job Summary

This position exists to support the Moving Home Minnesota (MHM) pilot project that coordinates access to cash assistance and health care programs for people leaving institutional settings to facilitate successful community-based supports and living. Cash assistance programs are: Minnesota Family Investment (MFIP), Supplemental Nutritional Assistance Program (SNAP), General Assistance, (GA), Housing Support (HS and formerly known as Group Residential Housing or GRH), and Minnesota Supplemental Aid (MSA).

The goal of the pilot program is to annually assist up to 200 adults within 30 - 60 days of relocation from institutional facilities into the community. The incumbent will:
  • Assist in identifying eligible persons and programs as defined by the pilot protocol.
  • Process combined application forms for people pending relocation from institutional facilities.
  • Work with facility case managers, program recipients, providers, counties/tribes to complete the application process and all programs started before relocation.
  • Coordinate with Moving Home Minnesota and the Housing and Support Services Division staff training for pilot project, training could be for counties/tribes, state staff, and providers.
  • Collect data and track outcomes and work closely with program evaluators.
  • Evaluate standards and determine best practices for pilot program and for future program work.
  • Settle disputes on county of financial responsibility and any other barriers that may prevent successful relocation from institutional facilities. Make policy recommendations to ensure better cash and healthcare program access.
  • Technical assistance to county staff, reservations, vendors/service providers, and advocacy groups.

The incumbent will also provide back-up support to the Housing and Support Services Division within the Minnesota Department of Human Services (DHS), and develop recommendations on supportive housing policy as it relates to persons with disabilities, people leaving correctional facilities and persons at risk of homelessness.

This pilot project is funded by MHM, federally known as Money Follows the Person, a rebalancing demonstration grant. This position is a critical component to the success of the individual's transition to the community, as well as the success of the MHM and MHM Tribal Initiative (TI) projects. The MHM project is currently funded through 2027, with the possibility of continued funding or to become a permanent program.

*Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available*


Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

3 years professional working experience determining and providing eligibility for public assistance programs.

Experience must include:
  • Understanding of state and federal public assistance programs eligibility criteria and application process
  • Practical knowledge providing support for counties administer public assistance programs services
  • Familiarity with Home and Community-Based Services for service options availability and payment mechanisms
  • Use of MS Office Suite and programs such as: PowerPoint, SharePoint, video conferencing, MAXIS, and MMIS

Preferred Qualifications
  • Variety of experiences working effectively with others from different backgrounds and cultures
  • Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns
  • Ability to give presentations and facilitate discussions to guide, solicit and explore diverse perspectives
  • Understanding of Medicare and Medicaid along with Social Security programs related public assistance

Additional Requirements

This position requires successful completion of the following:
  • Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
  • Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

Application Details

Why Work For Us

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 12 paid holidays each year.

Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 .

For additional information about the application process, go to .


If you have questions about the position, contact Amy Petersen at .

If you are a Connect 700 applicant, please email your certificate and the Job posting ID# 52094 to Dennis Stevenson at by the position close date.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN for assistance.


The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email . Please indicate what assistance you need.
Employer Minnesota Department of Human Services

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