Public Safety Radio Technician - Technology Services, Denver, Colorado

Created 01/15/2022
Reference 489520
Job type Full Time
Country United States
State Colorado
City Denver
About Our Job

Employment Requirement: City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information.

About Technology Services

The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens.

About the Infrastructure and Operations Management Division

The Infrastructure and Operations Management Division provides the engineering and maintenance of city technology infrastructure, data storage, and converged networks. The team is responsible for planning and implementing new infrastructure as well as ongoing maintenance and enhancements. The Operations team also provides voice system and end user device support, provides 911 Computer Aided Dispatch (CAD) support to Denver 911, and manages communication and voice radio systems management for first responders and other city agencies.

Diversity in the City

The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.

As a Public Safety Radio Technician, you will work in the Electronic Engineering Bureau (EEB). The EEB maintains and manages numerous technology systems used by agencies throughout the City and County of Denver. EEB personnel are responsible for supporting Mobile Computer Terminals, Mobile and Portable radios, Speed Enforcement Radar, Radio System Infrastructure, and in building amplifiers. Public Safety Radio Technicians are also responsible for the administration of various servers and network components in support of the Mobile Computer Terminals and the Radio System.

Additionally, as a Public Safety Radio Technician, you will:
  • Install two-way radios in the city's fleet of vehicles
  • Program Mobile and Portable two-way radios
  • Repair of electronic equipment to include two-way radios and MDT's
  • Install various electronic equipment into the City's fleet of vehicles (wiring, testing, maintenance, etc.)
  • Design, Plan, and configure portions of the Information Technology communications infrastructure, coordinates with the vendor for installation when needed
  • Respond to service desk escalations regarding communication infrastructure in person, remotely, or via phone
  • Diagnose and resolve complex problems
  • Engage other Information Technology resources when needed
  • Maintain electronic and communication systems associated with the delivery of voice, data and video over a system infrastructure
  • Perform limited communications server administration such as system monitoring, disaster recovery, account creation, and assigning access levels
  • Confer with user agencies to determine and document future communications requirements
  • Maintain inventory of communications infrastructure
  • Document work performed using MCM for all related services performed.
  • Oversee and provide instruction regarding Information Technology communications issues to lower classified Information Technology staff.
  • Understand and use of numerous types of test equipment to include RF Service Monitors, TDR and others.

About You

We are looking for someone with some or all the following skills and experience:
  • Experience with installations of communications equipment in service vehicles
  • Experience with Land Mobile radios (LMR) and radio systems is preferred
  • Ability to manage and repair laptop and tablet computers
  • Systems Administration experience (knowledge of group policy options)
  • Ethernet router setup and configuration experience

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
  • Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
  • Experience Requirement: Three (3) years' experience performing Information Technology communications maintenance, repair and installation.
  • Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
  • License/Certifications: Requires a valid Driver's License at the time of application.
About Everything Else

Job Profile
CI1660 IT Communications Technician I
To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Position Salary Range
$31.99 - $49.58

Starting Pay
$31.37 - $38.46/hour, based on education and experience

Technology Services

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

For information about right to work, click here for English or here for Spanish.
Employer City and County of Denver

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