Created | 04/12/2024 |
Date expired | 04/30/2024 |
Reference | 239488982 |
Country | United States |
State | Oregon |
City | Portland |
Zip | 97201 |
Salary | - |
Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu. Patient Access Service (PAS) Specialist US-OR-Portland Job ID: 2024-29450 Type: Regular Full-Time # of Openings: 1 Category: Hospital/Clinic Support Portland, OR (Waterfront) Overview The Patient Access Service Specialist (PAS) is the first point of contact in person and via phone for the Department of Neurology. The PAS provides high quality customer service to both internal and external customers. The work environment is both on campus and remote work supporting a call center and front office duties. This position involves serving on a rotational basis to assist with the front office check-in and check-out desk. PAS tasks include but are not limited to gathering and recording required information about patients, provide specific customer service including screening for financial eligibility, confirming health insurance coverage and individuals’ obligations, obtaining necessary authorizations for care, scheduling appointments, answering a high volume incoming phone line, taking detailed messages including refill requests and routing to the appropriate person, and assisting patients in an office or clinic setting. This position requires an attention to detail, strong ability to multi-task and exceptional customer service skills.
***Please include a cover letter with your application. Responsibilities
Qualifications
PI239488982 |
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Employer | Oregon Health & Science University |