| Created | 04/17/2024 |
| Reference | 11450616 |
| Job type | Full Time |
| Country | United States |
| State | Minnesota |
| City | St. Paul |
| Zip | 55102 |
| Salary | $25,000 - $49,999 |
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The Minnesota Department of Employment and Economic Development (DEED) is the State of Minnesota's principal economic development agency. DEED's mission is simple: to empower the growth of the Minnesota economy, for everyone.
We are driven to find talented and innovative public servants, motivated by the opportunity to serve businesses, people, and the greater good. At DEED you will join a diverse team, inspired by challenging work and united by shared values that guide our work every day. At DEED we live our values by; focusing on the customer, communicating early and often, seeking solutions, creating inclusion, encouraging new ideas, and being gracious. DEED is a Beyond the Yellow Ribbon agency and committed to proactively supporting servicemembers, veterans, and military families. DEED offers great employment opportunities with a meaningful mission to truly make a difference in the lives of those under our care and for those in communities throughout Minnesota. Working Title: Quality Assurance and Lead Counselor Manager Job Class: State Program Administrator, Manager Agency: Department of Employment and Economic Development
Make a difference in the lives of Minnesotans. The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota. Job Summary This position works in DEED's Vocational Rehabilitation Services (VRS) division, which empowers Minnesotans with disabilities to achieve their goals for competitive, integrated employment and career development. You'll be part of, and contribute to, a lively and energetic team with a positive internal culture that ensures this isn't just a job - but a career. Together the VRS team makes an impact and creates possibilities that make a real and lasting difference in the lives of people with disabilities. Share your passion for this work and join the VRS team! The Quality Assurance and Lead Counselor Manager provides strategic oversight and leadership for the work of quality assurance (QA) specialists and lead counselors to ensure high quality, consistent VRS practices across the state. This work is critical to the accomplishment of the mission of VRS and DEED. Specifically, the position:
In addition, the position serves on the VRS Senior Leadership team and acts as advisor on agency decisions and activities focused on developing and supporting consistent, effective, and high-quality rehabilitation counseling and case practices statewide. Qualifications Minimum Qualifications To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment. Master's Degree in Vocational Rehabilitation Counseling, Counseling, Social Work, or other closely related field as determined by the agency AND Four (4) years of experience analyzing, interpreting, and applying federal regulations and state policies that govern VRS work with individuals with disabilities which demonstrates knowledge of vocational rehabilitation (VR) counseling (i.e., caseload management, eligibility and priority for services determinations, assessment of VR needs, development of VR plans, job placement services, and employment supports that lead to success in finding, keeping, retaining, or advancing in employment). Applicants that meet the above minimum qualification will be further evaluated on the following: Experience as a supervisor, team lead, lead worker, or project lead. Experience analyzing case review strategies, procedures, and practices (i.e., quality assurance). Relationship-building skills to lead staff, influence individuals and groups, create buy-in based on mutual trust and respect, represent the agency, build consensus, manage up, down, and across the organization for system change, and engage with stakeholders at all levels. Planning and presentation skills sufficient to effectively facilitate small and large groups, solicit diverse opinions, ensure inclusion, negotiate differences, and resolve conflicts. Incumbent must maintain valid driver's license, & insurance, OR have other reliable transportation. Preferred Qualifications Experience in a managerial or supervisory role. Possess a Certified Rehabilitation Counselor (CRC) certification. Experience with technology sufficient to utilize Microsoft Teams, SharePoint sites, Microsoft Forms, Excel Spreadsheets, PowerPoint, and Tableau reports. Ability to write and communicate clearly and effectively. Knowledge of principles of adult learning. Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements This position requires successful completion of the following: Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant's current and/or former employers. A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment. When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license record check will be conducted. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers . If you have questions about the position, contact Sarah Beaverson at sarah.beaverson@state.mn.us . To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Talent Acquisition at talent.acquisition.deed@state.mn.us . The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at Karen.Lilledahl@state.mn.us . Please indicate what assistance is needed. Why Work for Us Diverse Workforce We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota. A recent engagement survey of State of Minnesota employees found:
Comprehensive Benefits Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. AN EQUAL OPPORTUNITY EMPLOYER Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply. We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed. |
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| Employer | Minnesota Department of Employment and Economic Development |
