Empress Ambulance Services
Location: Yonkers, NY
Department: Human Resources
FLSA Status: Exempt
POSITION SUMMARY
This position reports to the President and will be responsible for the Human Resource Department and processes for employment, compensation, benefits, training recruiting, and employee relations and to maintain effective human resource processes to fairly administer consistent company standards.
KEY RESPONSIBILITIES
- Manage compensation, benefits, and human resource processes to ensure fair and consistent labor management while also ensuring regulatory and company compliance in all aspects of the payroll system.
- Prepares, maintains, and updates as required, all employee information records, personnel files, and appropriate databases and ensures accuracy of employee status and headcount.
- Perform headcount analysis and provide timely weekly/monthly reports of headcount status such as terms, FMLA, LOA, retention, and attrition rates.
- Consistent tracking of all employees on Leave of Absence, including, but not limited to, Military, FMLA, and tracking all benefits and employee-paid premiums for the duration of the leave, making sure all physical capability forms and physical agility tests are complete prior to the employee returning to work.
- Oversee the Administrative Assistants/Generalists to ensure quality customer service, both in person and on the phone, assistance to management, staff, and guests, and prepping for meetings and events.
- Ensure compliance with all state and county requirements and company policies and procedures (i.e., SOPs, accreditation standards, HIPAA).
- Create and maintain positive working relationships with county employees.
- Interact with other departments and its members to facilitate increased productivity, efficiency, and compliance.
- Answer routine inquiries, both internal and external, on subjects such as employment verifications, job openings or benefits, related pay issues, and policy questions.
- Assists employees with disability insurance claim requirements for non-work-related injuries or illnesses, tracking all benefits and employee-paid premiums for the duration of the disability, making sure all physical capability forms and physical agility tests are complete prior to employee returning to work.
- Oversees the employee light duty program and assists with light duty staffing assignments and schedules.
- Responsible for tracking employee retention agreements and bonuses paid.
- Perform other such duties as may be required.
- Handles confidential information with sensitivity and discretion
- Performs other duties and special projects, as identified, and assigned
POSITION QUALIFICATIONS
Experience
- 5+ years of progressive experience in Human Resources-related roles, with experience in payroll and benefits
- Knowledge of labor laws and regulations
Education and Certifications
- Bachelor's degree in human resources, business, or related field
- HR credentials preferred (PHR/SPHR and/or SHRM CP/SCP)
Competencies
- Ability to maintain confidentiality with payroll and personal information
- Strong knowledge of local (NY city and State) and federal laws
- Ability to multi-task while maintaining vigilant attention to details
- Excellent analytical skills and problem-solving ability
- Solid organizational and time management skills
- Highly organized, critical thinker focused on continual improvement
- Technologically savvy with experience in Microsoft Office Suite, HRIS systems and Time and Attendance Systems
- Working knowledge of wage and hour requirements and taxation requirements
- Dedicated, responsible individual with the highest level of judgment and integrity
- Positive, results-oriented personality, effective communicator, and team player
- Internet savvy with the ability to navigate and manage employee benefit changes on carrier websites
WORKING ENVIRONMENT
- Professional office environment
- Occasional travel
PHYSICAL REQUIREMENTS
- Occasional lifting of office supplies and other materials associated with position
- Must be able to perform the essential duties of position with or without reasonable accommodations
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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