Global Sales Operations Performance & Compensation Director (Remote), Montgomery, Vermont

Collaborate with Sales Leadership, Sales Strategy & Planning (SS&P) and Sales Commissions to establish annual sales quotas based on business objective, historical actual performance, and Account Implied Quota (AIQ).

Develop a comprehensive plan for deploying quotas across all regions and sales teams, ensuring equitable distribution and alignment with strategic goals across UAR and Non-UAR roles.

Work Closely with Talent Acquisition, HR, Sales Commissions and SS&P to deploy quotas for New Hires and employees undergoing internal promotions.

Ensure timely and accurate communication of quota assignment to all relevant stakeholders.

Monitor sales performance and identify any discrepancies or error with NPACV or STR in quota deployment.

Facilitate in fiscal quota adjustments for account transfers, net new accounts, incorrect quota deployment, and accounts impacted by CrowdStrikes Global Rules of Engagement.

Collaborate with sales and marketing teams to design and deploy Spiff (Sales Performance Incentive Fund) programs.

Ensure Spiff programs are following established processes and guidelines, with appropriate documentation and communication to all participants including qualification criteria.

Develop and implement a governance framework to address quota disputes, splits and commissions claims promptly and fairly.

Act as the primary point of contact for resolving disputes, working closely with Sales commissions and Sales leadership as needed.

Outline process and policies on quota deployment coverage for employee backfills, net new incremental roles to be -hired, including temporary opportunity holdover policies for both New Platform ACV & Renewals Quota coverage.

Outline the auditing process for disputes and claims with the details and data required to execute a thorough analysis supporting the approval or rejection of a dispute, claim or split.

Work closely with the Global Sales Commissions team to align quota and commissions processes. Provide necessary data and insights to support commissions calculations and payments.

Develop and maintain comprehensive sales compensation plans tailored to different sales roles across CrowdStrike globally.

Define plan components such as base salary, OTV, commission rates, accelerators, ensuring alignment with business objectives and sales strategies.

Establish clear crediting rules for each plan component, specifying how sales activities and achievements contribute to overall compensation.

Provide detailed quota summaries for each sales role, outlining targets, quotas, and performance expectations.

Work with the Sales commissions team to create and maintain documentation for each plan component, including definitions, eligibility criteria and payout structures.

Collaborate with the Global Sales Commissions team to ensure accurate implementation and administration of sales compensation plans.

Address any inquiries or concerns related to sales compensation, proving timely and accurate information and decision making to all stakeholders.

Continuously monitor and evaluate the effectiveness of sales compensation plans, recommending adjustments and improvements as needed to drive desired outcomes.Collaboration with Sales Strategy & Planning

Partner closely with the Sales Strategy & Planning organization to align quota deployment with broader company wide sales strategies and initiatives.

Provide insights and data-driven recommendations to inform strategic decision-making related to sales quotas and commissions.

Lead efforts to track and analyze sales performance data within CrowdStrike commissions platform and CrowdStrikes BI solutions,

Collaborate with the Global Data & Analytics and Global Sales Commissions team to develop and maintain reporting dashboards for monitoring sales attainment across all sales personas both from an SFDC bookings and Commission attainment.

Provide executive-level reporting on sales attainment metrics, highlighting key trends, insights, and areas for

improvement.

Work closely with the teams that oversee CrowdStrikes forecasting solutions to ensure accurate deployment of quota information for the new fiscal year and onboarding of new hires in fiscal.

Facilitate in fiscal onboarding processes to ensure seamless integration of quota data into CrowdStrikes systems and tools.

Monitor the accuracy and completeness of quota information in CrowdStrikes forecasting tools, addressing any discrepancies of issues proactively.

Have proven ability to think strategically and plan effectively; be “hands on,” detail and results oriented and manage multiple tasks against deadlines.

Be a thought leader who challenges the status quo and develops workable solutions in an existing culture.

Be bright, creative, analytical, and dedicated to building our company and culture characterized by teamwork and an enthusiastic desire to meet customer’s needs.

Be of unquestionable integrity, credibility, and character.

Have high emotional intelligence – solves problems, coaches others, seeks feedback for improvement.

Be focused, energetic, polished and inspire confidence in employees and senior management.

Possess the ability to establish strong partnerships and relationships and successfully work across organizational

boundaries.

Minimum of 7-10+ years of progressive experience managing quota setting process for a high growth sales team.

Bachelor’s degree in business, Accounting or related field is required.

Proven experience in Revenue/Sales Operations, Data Analytics, or Finance.

Preferably extensive knowledge of sales principles and practices.

Experience with Sales Compensation Administration, Governance and design is a plus.

Strong working knowledge of data and visualization tools (e.g., CRM Analytics, Power BI, SQL, Python, etc.).

Strong analytical skills with the ability to interpret and manipulate data.

Exceptional communication, stakeholder management, negotiation, and people skills.

Successful record in both strategic and operational activities.

Must be successful in driving change management, and in achieving support, engagement, and coordination with key stakeholders.

Ability to quickly synthesize data and provide recommendations. Perform well under pressure.

Solid problem solving and analytical skills.

Demonstrated record in partnering across functions and levels of management to drive success.

Must possess an initiative-taking high energy, positive, results oriented management style that promotes open communication and collaborative problem resolution.

Remote-first culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive and inclusive health benefits

Physical and mental wellness programs

Paid parental leave, including adoption

A variety of professional development and mentorship opportunities

Offices with stocked kitchens when you need to fuel innovation and collaboration